Starting from the problem, in order to solve the conflict, we should first understand the problem itself.
Students who have been in contact with Party A's customers should know that in many cases, Party A's demands for themselves may be vague, or even have only one sentence. They are not very clear about the shape of the product, and our requirement is to email list meet their psychological needs. It is expected that other things can be communicated and discussed.
In this case, it is relatively easy to measure the needs between customers and users.
1. Gain customer trust
The so-called trust is the basis of communication. Since the customer is not very clear about the product concept, as a professional product designer, he can establish a trust relationship with the customer by showing his professional ability, so as to realize the user's needs on the premise of the customer's trust.
This practice actually appeared very early. It first appeared when I was in elementary school. In order to make me study hard, my mother would never pay me to buy toys, but she never objected to a game console. It is the little bully learning machine.
Students born in the 1990s should not be unfamiliar with the Xiaobawang learning machine. Although it is called a [learning machine], as users, do we really use it for learning?
First of all, the name of the Xiaobawang learning machine is very particular. As consumers (our parents), their needs are actually ambiguous. Only devices have learning functions, and their purpose is to buy a device for children to learn.
Therefore, when you see the word "learning machine", you will naturally think that this product is used to improve children's academic performance.
As product users, are we really using the Xiaobawang learning machine to learn?
After I got the Xiaobawang learning machine, I immediately went back to my room and closed the door, opened the blood fighting "study" for more than an hour (selected the second to hide the tiger role), and was unwilling to go out for dinner at night. At the door, my parents thought I had learned to go crazy, and I couldn't be happier.